Refund policy

Return & Refund Policy – Sneekkart

At Sneekkart, we strive to ensure you are satisfied with your purchase. If you are not completely happy, we’re here to help.

1. Returns

• You may request a return within 7 days of receiving your order.
• Items must be:
  • Unused and in original condition
  • In original packaging with tags intact
• Products that show signs of use or damage will not be eligible for return.

2. Non-Returnable Items

• Items purchased on sale or discount (unless defective)
• Used or worn products
• Items without original packaging

3. Return Process

To initiate a return, contact us via:

• 📧 Email: sneekkart@gmail.com
• 📱 WhatsApp: +91 8921618447
• 📸 Instagram: @sneekkart

Please include:

• Order number
• Reason for return
• Photos (if item is damaged or incorrect)

4. Refunds

• Once we receive and inspect the returned item, we will notify you.
• If approved, your refund will be processed within 5–7 business days.
• Refunds will be issued via:
  • Original payment method, or
  • Store credit (if applicable)

5. Exchange Policy

• Exchanges are allowed only for:
  • Size issues
  • Defective or damaged items
• Exchange requests must be made within 7 days of delivery.

6. Shipping Costs

• Customers are responsible for return shipping charges unless:
  • The item is defective, or
  • Wrong product was delivered

7. Damaged or Wrong Items

If you receive a damaged or incorrect item, contact us within 48 hours of delivery with photos/video proof.

8. Contact Us

For any questions regarding returns or refunds:

• 📧 sneekkart@gmail.com
• 📱 +91 8921618447(whatsapp)
• 📸 Instagram: @sneekkart